- Q: How can I choose the right process for my new products?
A: The geometry of the part, the amount of parts needed, your tooling budget, the application the part is being used for and the lead time would be the key factors for right process. we could help and give you suggestions.
- Q: How long does it take to produce my products?
A:For prototype, it would take 7-10days,CNC batch parts would take 2-3 weeks.
For injection molded plastics, It depends on the complexity of the parts. Simple molds and parts can be completed in 3-4 weeks, More complex molds and parts could take several months.
- Q: How do I proceed my order overseas?
A: We do foreign trade business for over 10 years and have much experience on it.we offer full service from order beginning to shipment to your door.
- Q: Which kind of Price terms should I choose from?
A:EXW and DDP would be better for your prototype and parts in small volume,parts could be shipped to you door directly by International Express.
FOB and CIF related to molds and parts in large volume,parts would be shipped by sea. some operating fee, document fee and duty would be involved for the shipment, International Logistics Co. has full service for it.
Please feel free to contact us,we could help and give you suggestions.
- Q: How about your Payment terms and which kind of Payment method is acceptale?
A:Our Payment terms is 50% deposite and balance before shipment.
Payment by T/T would be preferred,
Paypal is optional, but the service charge should be borne by you.
- Q: How to handle complaints?
A:Contact us freely for any unqualified quality of parts or inconformity with the requirement stated in the contract, we will offer solutions within 24 hours that is repairing or making replacement free of charge or solution mutually agreed.